Legal & Compliance

NetaSampark collects information that you provide directly to us, including:

• Account information (name, email, phone number, organization)
• Voter data that you import or manage through our platform
• Communication data including messages sent through our platform
• Usage data and analytics information
• Payment and billing information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest, and we follow industry-standard security practices.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

If you have questions about this privacy policy, please contact us at privacy@netasampark.com

By accessing and using NetaSampark, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Permission is granted to temporarily access the materials on NetaSampark's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on NetaSampark's website
• Remove any copyright or other proprietary notations from the materials

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

You may not use our service:

• In any way that violates any applicable law or regulation
• To transmit any malicious code or harmful content
• To impersonate or attempt to impersonate the company or employees
• In any way that infringes upon the rights of others
• To engage in any other conduct that restricts or inhibits anyone's use of the service

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our service at any time.

In no event shall NetaSampark or its suppliers be liable for any damages arising out of the use or inability to use the materials on NetaSampark's website, even if NetaSampark or an authorized representative has been notified of the possibility of such damage.

NetaSampark complies with applicable data protection laws and regulations. We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide mechanisms for data subject rights requests.

We follow security best practices and are working towards SOC 2 Type II certification. Our infrastructure is regularly audited and monitored for security vulnerabilities.

We help our clients comply with communication regulations including DLT registration for SMS, WhatsApp Business API guidelines, and email marketing best practices. However, clients are responsible for ensuring their use of our platform complies with applicable laws.